Our locationKaty, TX 77494 Call us(832) 856-4264

Our FAQ

Greetings to you reader if this is your first time to the website of 1 Dr Clean Ice Machines & Refrig LLC. Today, our article will be about the most frequently asked freezer repair questions. If we failed to answer all of your questions, feel free to call us and ask. So, without further ado, let us begin.

How long have you been working in this industry for?

We have over 10 years of experience working in this field and are constantly keeping up with the most advanced technologies, in order to keep offering our services to our clients. Keeping your commercial equipment working efficiently prevent break downs, and will save you money down the line.

What other services do you provide?

Below is a comprehensive list of all the services we currently have to offer, however, if yours is not listed, call and inquire.

  • Commercial Refrigeration Sales and Repairs
  • Commercial Refrigeration Installations
  • Commercial Refrigeration Maintenance
  • Cooler Repair
  • Freezer Repairs
  • Ice Machine Repairs
  • Water Filtration Systems

 

What are your working hours?

We are available from Monday to Saturday 24/7 and closed on a Sunday.

Can you offer me any discounts?

Yes, why not call us today and find out more.

Apart from Katy, TX, do you work in any other areas?

Absolutely, below are all the areas we offer our services in. Again, should your area not be listed below, please call and inquire.

  • Katy, TX
  • Fulshear, TX
  • Simonton, TX
  • Cinco Ranch, TX
  • Four Corners, TX
  • Pecan Grove, TX

 

Do you offer free estimates?

Yes, just click on our page and fill out a simple form to start the ball rolling, we treat all your information as strictly confidential and will not pass it along to any 3rd parties.

What are the benefits of hiring your ice machine maintenance services?

This one is a no brainer, with the help of our professionals, they will come and service your ice machine on a regular basis, which means no break downs or costly service bills when you least expect them. Also, your business could suffer when your ice machine goes down, especially in the scorching summer months.

Why are my ice cubes bigger than normal?

Even though this sounds like a good problem to have, it is not, when your ice cubes are too big, they will often get stuck in your evaporator plate and result in a freeze-up, which in turn leads to a broken ice machine. Which is when our ice machine repair team will need to step in. Water leaking into your machine, usually from a leaky water inlet valve, is the most likely culprit.

Where can I read reviews about your company?

Why here of course, simply click on our testimonials page. These are genuine reviews written by previous clients about what they had to say about our rates, workmanship, and overall services.

And sadly, there ends our article, for more information on the likes of ice machine cleaning or repairs, please do not hesitate to call us at 1 Dr Clean Ice Machines & Refrig LLC today at (832) 856-4264. We serve Katy, TX and the surrounding areas.